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JHU Department of 410-516-7347 phone |
Frequently Asked Questions and Inquiries....
A: Contact Brian Schriver. What he can't fix himself will be forwarded to Plant Operations Services.
A: Several options: 1) Any member of the administrative / management staff in 366 is able and willing to assist....2) Call the good folks at Plant Operations Services (410-516-8063). During regular hours, Rob, Mary, or Heather are ready to assist with any facility questions or problems, or at least will direct your call to someone who can....3) Call Security at 410-516-4600 (dispatch desk) or 410-516-7777 (emergency).
A: Contact Brian Schriver. Typically, the first thing needed is a budget number and a brief description of the work to be done. Then, I submit a "Request of Service" form or "Project Order" form to the Office of Facilities Management, where a work order is generated for the appropriate Homewood shop(s). NOTE: This applies for estimates as well. If it's determined that the job is too large to fit the shop's schedule or above the ability of a shop, an external contractor may be used.
A: It depends on the scope of the project and the schedule of the shops. For example, something simple like adding a power outlet or extending the general exhaust line could be a one-week process. However a larger job requiring unique or large amounts of ordered materials, or requiring a non-JHU contractor, could be more like a 1 to 3 month process, or even longer.
A: Again, contact Brian Schriver. I'll notify Custodial Services and they will schedule time to do the work. Typically this would take place during late afternoon or evening hours. NOTE: It's the responsibility of lab personnel to prepare the space prior to custodial work.....1) The lab must be in a safe working condition to prevent personal injury to the custodial staff, plus to prevent accidental damage to lab equipment!....2) The lab floor must be clear of all obstructions, such as cables, supplies and materials, any moveable items.
A: Once again, start with Brian. Changing light bulbs or tubes is also a custodial duty, so I'll notify them of the problem. (Alternatively, anyone may leave a note for them in the "housekeeping" mailbox, fac/staff room, lower right box.) Typically this is another evening-hour task, to be completed within a few days. If the custodians find that new tubes does not solve the problem, they're to inform me, then I notify Plant Operations who sends an electrician to make repairs.
A: All Bloomberg keys are distributed from the main administrative office, 366. Click here for more info. Please give Brian as much notice as possible prior to arrival so that keys may be ordered and available when needed. The same goes for office furniture; advanced notice is helpful when additional pieces are required. For most other items, please contact the administrative assistant associated with your group.
A: Option 1: Contact your group administrative assistant with phone extension number, room number, and description of trouble (no dial tone, random disconnect, noisy line, etc). Option 2: Contact Brian with this same info. Option 3: Contact Telecommunications Services. They typically respond to trouble calls quickly.
A: Click here for details.
A: If holding a class in one of the standard 1st or 2nd floor classrooms which the Registrar controls, audiovisual equipment exists in these rooms. If you experience problems with the equipment, please notify the folks at AV Support Services (410-516-8303 or av@jhu.edu). For the rooms which this department controls (139, 235, 337, 361, 447, 462, 475, 511), in most cases an overhead projector exists. Brian controls three data / laptop projectors from 366-K. NOTE: It's important to reserve one of these projectors to avoid over-booking. In the case of a last-minute grab-n-go, please complete the signout sheet on Brian's door. Please send additional questions or suggestions to brians@pha.jhu.edu |
